Turkish Airlines Terms Of Conditions

The Bosphorus Experience

*The Bosphorus Experience is a private tour programme only for Turkish Airlines Transit Passengers with
Bussiness Class tickets by TAVPORT

Reservation

*The reservation is made from online system

*The Participants should fill up the  reservation details and un paid reservation request is not confirmed.

*The confirmation letter will be send after the payment has been finished.

*Participants should specify all detailed information to complete the reservation ( participants' full name,
gender, age, flight details,flight route and special requirements.
*TAVPORT has right to not confirm the reservaiton request, if client's flight schedule is not suitable for the tour.

Cancellation And Payment Policy

*According to confirmed reservation, any delayed or cancellation for the flights total amount will be refund, if there is no attendant to the tour.

*Cancellation is not possible in the last 24 hours. There will be no refund for any unused portion or any tour
program,

*There will be fully refund if any cancelation for the tour under unforseen cicumstances.

*All Visa regulations are participants' own responsibility, there will be no refund for Visa regulations (if
participants cannot atttend the tour)

*TAV PORT shall accept the cancellation requests during the office hours between 09:00 - 17:00

Tour

*Passengers will be welcomed by Prime Class service on their coming flight and accompanied to the meeting point.

*Pasengers should be ready at the meeting point 30mins (half an hour) before the tour starting time.

*All the group will be meet with the tour leader / guide and get on the VIP Tour shuttle.

*The group will transferred to the port for embarkation

*Boat transfers will be done with private boats for the group.

*Passengers disembark the boat and will be accompanied by Hotel staff for their breakfast / dinner

*If passengers late for the meeting point there will be no refund for late participants.

*Return transfers will be done by VIP shuttles.

*Passengers should be ready at the meeting point 15 mins before the transfer time.

*Being late for the return transfer will be passengers' own responsibility

*Arrival to the airport, tour leader / guide will accompany to the group for passport controls 

 

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